• You enroll in one or both of the FSA plans during Annual Enrollment
• Deductions are made on a “pre-tax” basis from each paycheck in the amounts you elect to set aside.
• New enrollees will receive a bank MedCom MasterCard™ by January 1st- cards are valid for 3 years and will be ‘credited’ on January 1st of each year for your annual election
• You incur an eligible expense & pay the qualified provider with your MasterCard™.
  You will be required to submit an Explanation of Benefits for charges that cannot be automatically verified as 1) Pharmacy Expense 2) Co-Pay amount or multiple.
• If the eligible provider does not accept MasterCard™, then you simply file a paper claim for reimbursement.
  Eligible Expenses are ones that: 1) Can deduct on an itemized Federal income tax return or 2) Have not otherwise received reimbursement or eligible to receive reimbursement from insurance or any other source
• Works just like a regular bank debit card, only the “bank account” consists of funds you have set aside in your Health Care or Child Care FSA accounts.
• Health Care Accounts and Child Care Accounts are completely separate. You cannot use money set aside in your Health Care account for Child Care expenses and vice versa

Have questions about what you can claim? It’s easy to find by searching for Medical and Dependent Daycare Care eligible products and services:

FSA Eligibility List – Choose Medical FSA or Dependent Daycare

Understanding Medical FSA

Medical FSA Information

Understanding Dependent Care FSA

Dependent Care FSA Information

There is a $50 account minimum for employees that do not re-enroll for the next year.

Eligible expenses must have been incurred during the plan year, but you have ninety (90) days after the end of the plan year to file your claim.

Save your explaination of benefits and be ready to present it when asked. Only multiples of Copays are automatically approved, unless you have a recurring expense and file a recurring expense form. Receipts or documentation must include the name of the provider; the name of the person for which the expense was incurred; the nature of the expense, to verify its necessity; the date the expense was incurred; and the amount of the expense not eligible to be paid by insurance).

Understanding Receipt Request Timeline and FAQ’s about Receipt Requests

https://www.medcombenefits.com/
Phone: (800) 523-7542, option 1
Email: medcomreceipts@medcombenefits.com

Benefits in your pocket! This app gives you easy access to your Medcom benefits anywhere, anytime. Use the same username and password that you setup on MedCom’s WealthCare Portal! Just download, login, and go!

View all of your benefit account(s) recent transactions, balances, election information, claims filing deadlines, and more. You may also view transactions that require receipt documentation that may need to be submitted.

Additional features include opting in/out to receive alerts via text messaging, email, or both! These alerts could include information when your debit card has been mailed, when your password to the portal/mobile app has been reset, card transaction denials, and more

Wealthcare Mobile App User Guide

Regular recurring expenses in the same amount, can be setup to be approved automatically without having to provide a receipt to substantiate the charge each time it is incurred. Complete the Recurring Reimbursement Expense Form and submit to MedCom with one of your receipts.  This will eliminate the need to file/return reimbursement each time the transaction is debited.

Prefer to save up and file at one time?  Simply complete a paper Claim Form. It can be sent one of the below ways:
1)  Emailed to MedcomReceipts@emedcom.net
2)  Fax to MedCom at 877-723-0149
3)  Mail: MedCom Flex Dept, PO Box 10269, Jacksonville, FL 32247-0269
4)  Upload to FSA Online Account though www.medcombenefits.com (Registration ID is MCOTROUPBOE)

Questions?

Kathy Veal, 706-882-2864 or 800-523-7135, kathyveal@houze.org

Review the Summary Plan Description for the Flexible Spending Accounts for specific details

Summary of Material Modification 1 IRS/HHS Reducing MFSA to $2500
Summary of Material Modification 2 Adding $500 Rollover for Medical FSA!!!
Summary of Material Modification 3 for Medical FSA Increase to IRS limits

You can access your accounts on-line at www.medcombenefits.com/.
Choose Login Hub- Employee FSA, DCAP, HRA, HSA & Commuter Benefits.

Or Register your account:
WealthCarePortal for MedCom (Registration ID is MCOTROUPBOE)

Questions?

Kathy Veal, 706-882-2864 or 800-523-7135, kathyveal@houze.org