Employee Assistance Progam services are available for all employees and family members. This service is offered at no additional cost to you!

EmployeeConnect offers professional, confidential services to help you and your loved ones improve your quality of life.

Confidential help 24 hours a day, seven days a week for employees and their family members. Get help with stress related to Family, Parenting, Addictions, Emotional, Legal, Financial, Relationships.

When you call the toll-free line, you’ll talk to an experienced professional who will provide counseling, work-life advice and referrals. All counselors hold master’s degrees, with broad-based clinical skills and at least three years of experience in counseling on a variety of issues. For face-to-face sessions, you’ll meet with a credentialed, state-licensed counselor.

  • Help individuals improve their emotional well being
  • Address personal, family, and life issues with the aim of increasing productivity in the workplace

Examples of issues the EAP can help resolve are:

  • Marital and family conflict
  • Stress and anxiety
  • Alcohol and drug abuse
  • Grief and loss
  • depression
  • Physical abuse
  • Eating disorders


  • 24/7 services via toll-free telephone line or email
  • Live, Masters-level clinicians answer toll-free number
  • Online access through GuidanceResources® Online
  • Worldwide network of licensed counselors provide coverage in U.S. and more than 100 countries
  • Manager consultations
  • Program communications and utilization reporting

This plan includes all the core features listed above, plus up to five face-to-face counseling sessions.


All full- and part-time employees and their immediate families are eligible to use the EAP immediately upon hire. No enrollment is necessary.


When you’re enrolled in life or AD&D insurance, you have access to a wide range of services to help you and your loved ones through life’s most
important and unexpected matters.

It’s easy to access LifeKeys® services. Just visit GuidanceResources.com, download the GuidanceNow mobile app, or call 1-855-891-3684.
(First-time user: Enter Web ID LifeKeys)


TravelConnect offers services for when you need assistance when travelling more than 100 miles from home. Assistance Services include emergency medical transportation, medical assistance services, security related evacuation services and assistance and travel assistance services.

Find more information here.


Enter Group ID: LFGTravel123

Employee Connect

Phone:  888-628-4824

Website: GuidanceResources.com

User: LFGSupport

Password: LFGSupport1