Benefits At a Glance

Active employees of Cobb County Government have four (4) highly competitive health benefit options. Each option uses a network of physicians and has prescription drug plan that deliver quality products and services at minimal costs to employees.

Eligibility

Employees can cover dependents to age 26. Spouse coverage is available. Surcharges may apply.

Maternity benefits apply to employees/spouse, not dependent children.

Anthem Online

HMO: Plan Type/Network: HMO Plan Name: Anthem Open Access HMO
POS: Plan Type/Network: POS Plan Name: Anthem Open Access POS
HRA: Plan Type/Network: POS Plan Name: Anthem Open Access POS

Services Offered for Members

  • Conditioned Care  – Offers Nurse Managers to help with Asthma, COPD, Coronary artery disease, Diabetes, Heart Failure – 800-638-4754
  • 24×7 Nurseline – Access a Registered Nurse for knowledge anytime, at 888-724-2583. Help with providers, specialists, referral to LiveHealth Online and much more.

Any amounts applied to the Deductible for costs you pay during the last three months of the Benefit Period will also apply to the next Benefit Period’s Deductible.

Summary Plan Documents (SPD)

Summary of Benefit Coverage (SBC)

Prescription Plan

See the Prescription Plan Details Tab for the Anthem Open Access Plans.

Pharmacy Benefit Provider: HMO, PPO and CDHP/HRA

The pharmacy plan covers:

  • Brand-name and generic drugs on your drug list
  • Some preventive drugs at little or no cost to you (view our Preventive Care list, choose Benefit/Program Drug Lists )
  • Most specialty drugs if you have an ongoing health issue or serious illness

What Do You Need To Do?

Register at www.anthem.com It’s the fastest and easiest way to get all of your personalized pharmacy benefits information.

At www.anthem.com, you can do things like:

  • Find a pharmacy.
  • Check your drug list.
  • Compare drug costs. Use Price a Medication tool at www.anthem.com
  • Switch to home delivery or refill a prescription.
  • Check your claims status and history.
  • Check your copay, deductible or coinsurance amounts.

There’s an app for all of that, too.

Anthem Anywhere makes it easy to manage your pharmacy benefits from wherever you are. You can find it at the Apple Store® (iOS) or on Google Play (Android).

Anthem Drug List

Your plan uses the National Drug List. It includes hundreds of generic and brand-name prescription drugs.
You can get a sneak peek of your drug list to see if a drug you take is covered and select the National 4 Tier.

For more details, log in at anthem.com. If your drug isn’t on the list, you’ll see other options. Keep in mind, changes can be made to your drug list. So you may want to check it when you get a new prescription.

Drugs are grouped in tiers. Your share of the cost will depend on which tier your drug is on. The lower the tier, the lower your cost.

Your plan uses the Preferred Generics program. This means when there’s a generic option available and you choose to go with the brand-name drug instead, you’ll pay more. Check with your doctor to see if there’s a generic option that’s right for you — it’ll save you money!

Specialty Pharmacy

If you have a complex health condition that requires specialty drugs for your treatment — drugs that may need special handling or that you may get by injection or infusion — you’ll need to get them through IngenioRX, our specialty pharmacy.  Drugs are drugs that may need special handling or that you may get injection or infusion. You may also be able to choose other in-network specialty pharmacies.

To view a list of covered specialty drugs, visit https://www11.anthem.com/pharmacyinformation/ and select the Exclusive Specialty Drug List. You can also call customer services at 1-833-255-0645.

Home Delivery

Express Scripts will manage mail order for Anthem.

The Doctors Are Always In

See a doctor on your computer or mobile device and get answers now.

Sometimes you just need a doctor. And thanks to the Internet, you can connect to one anytime, anywhere – whether it’s the middle of the night or the middle of a road trip. Sign up for LiveHealth Online and have a face-to-face conversation on your computer or mobile device. Download our app or sign up online today.

WHAT YOU NEED

First, make sure your mobile device has:
  • The LiveHealth Online mobile app installed (see the links to the right).
  • A front-facing camera that supports two-way video visits.
  • A high-speed Internet connection.
For iPhone, iPad or iPod devices, you need an:
  • iOS operating system.
  • iPhone® 4S or later model.
  • iPad® 2 or later model.
  • iPad Mini.
  • iPad Air.
  • iPod® Touch 5th generation.
For Android devices, you need an:
  • Android phone (Gingerbread v2.3.3 or above).
  • Android tablet (Gingerbread v2.3.3 or above).
Keep in mind; we don’t support the HTC myTouch and PantechP9070.

DOWNLOAD THE APP

Search for LiveHealth Online in the App Store or on Google Play.

GET STARTED

  • Open the app.
  • Create a six-digit pin number. You’ll need this number every time you use our app.
  • Fill out the Tell Us About Yourself page.
If you do not already have an account, we’ll create one for you and e-mail you instructions on how to use LiveHealth Online. If you’ve already signed up, we’ll find your account. Then, you’ll need to pair your device with your web account.

PAIR YOUR ACCOUNT WITH YOUR DEVICE

  • Choose E-mail Me My Code. We’ll send a pairing code to the e-mail address you first signed up with or to the e-mail address in your profile.
  • Find your code in your e-mail.
  • Go back to our app and enter your pairing code. You’ll be brought to your LiveHealth Online account.
If you don’t know your e-mail address, call customer support or log into your LiveHealth Online account. Click My Account. Your e-mail address is under My Profile. Keep in mind, your pairing code will expire after 20 minutes.

CONNECT TO WI-FI

Sign into a wireless connection to enjoy the best possible video quality. If you’re using a wireless connection with a weak signal, you may have problems with your video or sound.

TALK WITH A DOCTOR

  • Choose the doctor you’d like to talk to.
  • Click Talk Now.
  • Enter your phone number. This way, if your visit is interrupted for any reason, your doctor can call you back. He or she can also follow up with you after your visit.

SEND A MESSAGE TO YOUR DOCTOR

  • Tap the Message button on your doctor’s profile page.
  • Attach a photo, if you would like. This might be helpful for some health issues (bruises, cuts and rashes).
  • Send your secure message.
Keep in mind, your doctor may not read your message right away. We encourage you to talk to your doctor directly if you’re seeking treatment. Also, it’s important to call 911 if your health issue is an emergency.

LIVEHEALTH ONLINE AT WORK

Some workplaces have security measures that may prevent you from using our service on your mobile device. If this is the case, we’ll send you a message after you enter your six-digit pin number to let you know our service isn’t available. If this is the case, try talking with one of our doctors using your home wireless connection.

WHAT YOU NEED

To enjoy the best experience on LiveHealth Online, make sure you have:
  • High-speed Internet access
  • A bandwidth of 384 kbps (500 kbps is best)
  • A webcam or built-in camera
  • Audio capability

BROWSER

Next, make sure you are using the right browser. LiveHealth Online works on:
  • Microsoft Internet Explorer (7.0 or later)
  • Mozilla Firefox (3.6 or later)
  • Safari (4.0 or later)
  • Google Chrome (4.1 or later)
Also, in your settings, turn on:
  • JavaScript
  • Cookies

SOFTWARE

Before your visit, make sure you have the right software, too. LiveHealth Online works on:
  • Windows (XP, Vista, 7 and 8)
  • Macintosh OS X (10.6 or later)
Finally, you will need:
  • Adobe Flash (10.1 or later)
  • Adobe Reader (7 or later)

TO GET STARTED

Once you have everything you need, close all other programs, such as:
  • WebEx
  • Skype
  • GoToMeeting
These programs can interfere with LiveHealth Online.
Next, it’s easy to start talking to a doctor:
  • Click Sign Up if you don’t have an account.
  • Click Login if you do have an account.
  • Fill out information about yourself and your health issue.
  • Search for a doctor in your area.

WHERE TO GO FOR HELP

Call the Customer Support Call Center 24/7 at 855-603-7985 whenever you need help with the website. They can reset passwords, help solve issues when the service did not work or did not meet your expectations.

Employee Wellness Clinic

One of the services provided to eligible Cobb County employees through COBBhealth Wellness and Kaiser Permanente at the Employee Wellness Clinic is the availability of certain medications to patients seen at that facility.

Cobb Health Wellness Clinic Services

Kaiser Wellness Clinic Specific Information

Approximately 40 different types of generic medications are offered and will be made available to employees at the time of treatment.

Best of all, there is no cost to eligible employees or their spouses and dependents that are covered under a county health insurance plan for the medications dispensed at the clinic.

These medications are also available to eligible retirees and their dependents at no cost as well! For a list of medications available through the Dispensary, Dispensary List- Updated 1/1/2018

Getting Started

Here are a few things to remember when visiting the Employee Clinic and using the Dispensary:

  1. So your needs can be efficiently accommodated, an appointment is needed to come to the clinic to receive medication there.
    The number to call for an appointment is 770-528-1924.
  2. Make the appointment before running out of any medication completely.  There should be approximately one to two weeks of medicine left at the appointment time.  This will allow time if there is a need to order medicine– don’t run out!
  3. Bring proof of your prescriptions the first appointment time.  This can be a written prescription from another provider, a current bottle from a pharmacy, or paperwork from a pharmacy indicating the last time the medicine was filled there.

Remember

The goal of the Employee Clinic and Dispensary is to work with your primary care physician to ensure you receive the very best in medical care.  Services and medications provided by the clinic are by no means intended to replace or interfere with your relationship with your primary provider.

Policy and Procedures – Updated

Advance notice is required in the event a covered employee or dependent needs to cancel or reschedule an existing appointment. A $25 fee will be enforced through payroll deduction when employees or dependents do not give at least a 24-hour notice of cancellation.
If a missed appointment occurs due to work obligations, the fee will be waived if an employee provides a “No Show Verification” form from their supervisor. No Show Verification forms must be given to the clinic staff within five (5) days of a missed appointment.

For additional details, review the On-Site Clinic Policy and Procedures – UPDATED 8.17

Address

Employee Wellness Clinic
1150 Powder Springs Street, Ste. 50
Marietta, GA 30090

Katherine Ekeji- Medical Doctor

Appointments

To schedule an appointment, call:  770.528.1924

HealthStat (Blue Cross Blue Shield members)
Monday 7:00 am – 5:00 pm
Tuesday – Friday 7:00 am – 8:00 pm
Saturday 9:00 am – noon

Kaiser
Monday – Friday 7:00 am – 7:00 pm

Hours of Operations

Clinic Hours of Operation

HealthStat
Monday – Thursday 7:00 am – 6:00 pm
Friday 7:00 am – 1:00 pm
Saturday 8:00 am – noon

Kaiser
Monday – Thursday 9AM until 6PM
Friday 7AM until 1PM
Kaiser will remain open during lunch

Tobacco Cessation Options

  1. The Wellness Clinic can help counsel and prescribe medication for employees to quit smoking.
  2. Kaiser Permanente has “Breathe.”  https://healthy.kaiserpermanente.org/health-wellness/healthy-lifestyle-programs/quit-smoking.  Employees on the KP plan can take part in Breathe.
  3. Anthem doesn’t have their own program, but rather than refer people to the US Dept of Health program, Smoke Free.  https://timewellspent.anthem.com/employee-education/stop-smoking
  4. The State of Georgia offers a program for residents.  Quit now.  https://dph.georgia.gov/ready-quit