Concierge Level Service
All Of These Services Are Provided At No Extra Cost To Our Clients. Guaranteed.
Helpful, Knowledgeable And Low-Pressure Enrollment Periods.
We work to provide an enrollment experience that is educational and informative, without aggressive sales people.
Houze & Associates Can Partner With You To Offer:
Our experience in planning an enrollment, partnered with your knowledge of your employee base will enable us to plan the best possible enrollment to meet the needs of employers & employees.
An informed employee makes better decisions, and it is our job to inform them. Houze & Associates develops employee/staff educational materials and presentations that will improve the utilization of your benefits while controlling costs for both your employees and employer. Our track record in these areas is second to none.
Houze & Associates provides multiple avenues for employees to enroll their benefits.
Online Enrollment
Houze & Associates has our own online enrollment system to accommodate new and existing benefits, as well as any ancillary benefits. Employees are assigned a secure login and can self-enroll online at their convenience.
Benefit Counselors
Houze & Associates will visit any location in order to sit down with each employee to review and elect/decline all offered benefits. Benefit Counselors are equipped with digital signature as well as printers, so Employees leave with a copy of their signed benefit election form. Signatures and elections are housed in the enrollment system that allows for a Composite Enrollment Form for upload to the carriers and to the employers payroll/benefit system.
Call Center
Houze & Associates provides a toll free call center staffed with licensed agents to talk through any benefit question or changes with your employees. We provide employee certification so employees can elect/decline benefits through the call center.
BENEFITS ADMINISTRATION
We offer assistance long after enrollment is over.
A PLAN FOR POST ENROLLMENT ADMINISTRATION
Houze & Associates works with our clients not only prior to and during enrollment, but we assist in clean-up and follow-up post enrollment. We provide services that are valued to our employers because it frees their time to focus on other needs for employees. Our clients enjoy the following post enrollment administrative services:
- Composite Enrollment File
- Customized Benefits Website
- Dedicated Account Management